[MindLab] shows how the work of public servants can benefit from innovation capacity - resources and platforms such as facilitation experts, physical space and social technology. It illustrates how it is possible to co-create new solutions across the powerful organisational silos of central government, and with the people and businesses that new policies will impact. It illustrates how alternative types of knowledge and perspective … can shape a common understanding of key challenges and opportunities.

Leading Public Sector Innovation, Christian Bason, 2010. (Page 4)