Fulcra
By RYAN J. A. MURPHYBy now, it should be easy to see how different questions about your data can lead to different visualization types. This accomplishes a few things:
A question can give you a place to start when presented with a dataset, which can lead to more questions.
It provides focus, because a graphic is made to answer something specific.
Filters out what you do not need to show.
For the sake of illustration, I will highlight a possible combination of social and policy labs, transformative scenario planning, deliberative polling, civic tech, and creativity techniques that together increase impact, convergence between stakeholders, and public acceptance of outcomes.
Imagine that, as a government official, you are required to define the policy and regulatory reforms required to address an issue with system-wide implications, complex ethical dilemmas, and long-term impacts (all characteristics that our current governance mechanisms struggle with). This challenge could be the transformation of healthcare through the digital and genomics revolutions, the repercussions on our economies and societies of autonomous vehicles, or the impact on jobs of artificial intelligence. We would recommend that someone in this position follow this sequence of actions:
You partner with other government departments to design a process, ensure their buy-in, and secure initial funding.
You then bring together 30-40 key players from industry, civil society, academia, and public administration with relevant expertise, the ability to act, and diverging viewpoints. You may want to leverage this diversity of perspectives to enroll additional funding. You ask this group to agree on the three or four likely scenarios for your issue for the medium term, that is, where it will be in 10-20 years, depending on the investment and regulatory choices that could be made today. They will not agree on what scenario they would like to see emerge, but they’ll concur that these three or four scenarios are highly plausible if certain decisions are made. Reos Partners has pioneered this approach with policy labs and Transformative Scenario Planning (TSP).
You then bring together a representative group of citizens to examine the 3-4 possible scenarios. Using the deliberative polling methodology, you survey the participants for their “top-of-the-head” opinion on the topic before bringing them together to thoroughly examine the different scenarios. In the process, you elicit what scenario they favor, taking into account the options, trade-offs, and ethical dilemmas.
You may then want to leverage the diversity of views present to conduct ideation sessions for possible new policy/regulatory approaches to overcome some of the trade-offs the group identified.
At this point, you have convergence among the relevant stakeholders around the potential options, a rich set of data from citizens showing the direction of their preference, and practical ideas for implementing the vision that’s emerging. In this way, the approach provides a rich and practical template for more creative, effective, efficient, and timely policy-making.
Throughout the process, you can involve a wider set of players and citizens online, integrating their input with in-person discussions. Such an approach thus combines the breadth of perspectives that a variety of citizens and stakeholders bring (you can use deliberative polling and civic tech tools here), while allowing for the depth of expertise needed to ground the process in an informed consideration of options and trade-offs (TSP and Policy Labs are useful at this point). Importantly, you involve key people to make things happen with more people in order to enrich the vision of possible futures and legitimacy of the choices made to implement this vision.
— http://reospartners.com/augmented-democracy/Experiments in participatory and deliberative democracy, creativity, and collective intelligence show that high-quality deliberation requires at least the following seven ingredients:
Participants should be engaged through a “T-shaped” approach that combines deep technical expertise with a wide range of user perspectives.
Relevant public authorities should be closely involved and make a clear commitment as to how they treat the outputs of the process. The higher up they go on Sherry Arnstein’s participation ladder, the more likely they are to generate interest and a positive outcome.
Participants need to be given access to reasonably accurate information that they believe to be relevant to the issue.
Participants should represent the diversity of positions in the public. The benefits of cognitive diversity and the legitimacy of the process are best ensured by a sufficiently large — and, if possible, truly representative — sample of a given population.
Arguments offered by one side should be answered by considerations offered by those who hold other perspectives.
Participants should be allowed to sincerely weigh the merits of the arguments, and arguments offered by all participants should be considered on the merits, regardless of which participants offer them.
The process should be transparent, through the media and on- and offline interaction with a wider public, in order to increase the legitimacy of the solutions proposed and to tap into wider cognitive diversity.
Ryan J. A. Murphy
ryan@fulcra.design
ryanjamurphy
Canada
Memorial University of Newfoundland
fulcra.designHelping changemakers change their worlds through systemic design and with innovation, leadership, and changemaking education.