The most successful social platforms will be those that reverse the cycle of abuse that is a product of stagnation

The most successful social platforms will be those that reverse the cycle of abuse that is a product of stagnation. And help heal people’s emotional wounds in this age of broken dreams. Those wounds are deep. It was not a fall from grace that caused them. Nor was it a knife. It was a scalpel, sharper than sin, with a razor’s edge. And so the wounds will continue to bleed until they are healed. Not with bandages, nor with salves. But with grace, mercy, love, and meaning. — Umair Haque on abuse in social technology.